The very best in customer care and expert service,
3 Month Repair Warranty
We strive to fix things right the first time, every time. If, for some reason, there is a problem with the materials or workmanship of our repair, we will fix it free of charge and give it priority scheduling. *some restrictions apply*
12 Month Installation Warranty
We stand behind our work. In the first year, if you have any problems with the materials and workmanship of our installation, or if it stops working properly, we will promptly fix the issue. Your problem will receive priority scheduling and the best service we can provide. Of course, in cases where the manufacturer's warranty extends beyond a year, our fully capable staff is happy to help you obtain all the available warranty protection for as long as it's available. *some restrictions apply*
We know that having someone work in your home can feel invasive. We strive to give you the most professional service experience we can. We background check our employees, interview them carefully, train them, and guarantee they will be polite and considerate in your home at all times. Our service professionals will not drink, smoke, or swear in your home and will treat you like a valued customer. If, for any reason, you are not satisfied with the conduct of your service professional(s), please contact us the same day and give us your feedback. We will not only address the problem, we'll thank you for your input with a $50 rebate on a year long maintenance contract or a $10 visa gift card.
We guarantee we will leave your home as clean or cleaner than we found it. Our service professionals use the appropriate tarps, booties, vacuums, and cleaners to protect, maintain, and clean the areas we access in your home. If for some reason, you find we've left a mess, contact us the same day, show us the mess, and we will send someone to clean it within 24 hours.*some restrictions apply*
GREEN is our legacy, SATISFACTION is our guarantee.
Pick your provider carefully
Your HVAC equipment, like your house, is a long-term investment. We believe that having a good long term relationship with your provider is the best way to protect those kind of investments. We encourage you to pick a company that is easy to work with from day one, to year twenty one rather than the company that is cheapest out the gate. The best companies are usually not the cheapest installers, but they are the best long-term value because of the care they take in doing their job right. Check company reviews, and pick a company that doesn't just say nice things, but does nice things to provide you a good value for your dollar.
Pick your Product Carefully
For example, while we can install any brand of unit and work with all price ranges, we like to install Amana units that carry up to a lifetime compressor/heat exchanger warranty for the original owner. On top of that we are able to add a 10 year parts AND labor warranty for repairs on the high efficiency Amana products that we install. We love the protection and lasting value this provides our customers. We encourage you to look at the long term value of purchasing products that carry good protection.
Maintain your unit regularly
The efficiency and longevity of HVAC equipment are far more sensitive than many people realize. Tests performed by the EPA find that as little as 1/10th of a centimeter of dirt or dust on a coil could reduce efficiency by 21%. Many major repairs are due to dirt accumulated over a period of maintenance neglect. On top of this, many of the best warranties require proof of regular maintenance. The best way to manage all of these things is to keep an ongoing maintenance service package with a trustworthy provider. Most good HVAC companies will offer an annual maintenance program for far less cost than purchasing the maintenance per visit. This makes a maintenance contract, by far, the simplest and most cost effective protection available for your equipment.